Frequently Asked Questions
We want to make our services easy to understand and are pleased to provide these Frequently Asked Questions. While each client situation is unique and we tailor our solutions to each one's specific requirements, we find that many share common concerns.
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General FAQs
We offer a wide range of back-office services to businesses, including everything from basic bookkeeping, advanced tax & accounting and high-level CFO advisory services. We can provide you with more time to do the work of managing your business, (not being stuck in the quicksand of completing or worrying about vital back-office tasks).
We offer the following categories, (with many subcategories), to satisfy all of your accounting needs.
- Bookkeeping
- Invoicing
- Payroll
- Accounting & Tax
- CFO Services, (Executive-level, Advisory) and more!
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There is a clear advantage to outsourcing your bookkeeping, accounting, and finance functions. Time is critical in bringing your product to market and growing your company. Your time is not well spent performing accounting and payroll functions.
More time enables you to refocus just on the most important work of running your company. Stop worrying about everything we can take off your plate. Listen to the voice in the back of your head that keeps saying, “If I just had more time and wasn’t bogged down with other work, there’s so much more I could do to improve my business.”
- You can budget your accounting services accurately using our experienced accounting staff to perform all your back-office work. Our model uses a flat monthly fee, (rather than an hourly rate). You’ll know exactly what the cost of our services will be each month for the services you requested. You will have all your essential work completed by knowledgeable accounting professionals who keep current on tax laws and proper accounting procedures. If you have questions about the work, don’t hesitate to call us. We’ll answer your questions, without additional hourly fees for our time.
- Our high-quality services are not prepackaged. Services are customized to your unique business needs. We don’t push unnecessary services. You’ll get the services you want and need for your company, within your budget. Other services can be added at any time, whenever you’re ready.
- Outsourced accounting and advisory services are a cost-effective alternative to hiring and developing your own accounting staff. No more HR headaches, (vacations, holidays, personality conflicts or unknowledgeable staff).
- Confidence that all your necessary and important back-office financial work is done right the first time and every time.
- We remove your stress by taking all the worry about getting all this important work to support your business done right and on time.
- Accurate financial statements on a prompt basis to provide business intelligence, the key metrics you need to run your business.
- Reduce the risk of exposure to tax and audit risks.
Experienced and knowledgeable accounting staff remotely completes our services. We use QuickBooks Online and other partner programs. Permission to access accounts must be granted to us by you so we can get the needed information needed to perform the work. (Banking, payroll, and other online accounts related to the work to be done). Some information may need to be uploaded to us via a secure server.
We collaborate with your choice of a company sponsor who you choose to be your liaison for communication. The sponsor ensures smooth flow of information between your company and Key Metrics, LLC. so the work can be completed on time. All reporting is for your internal use.
It is preferable to use QuickBooks online for ease of sharing documentation and collaborating with partner programs. However, we are experienced with and work with other financial software. The benefits of conversion will become clear quickly through its accuracy and ease of use. No more concerns about lost data or failure to properly back-up files, (everything is stored in the cloud).
QuickBooks online allows for the ease of sharing financial data in a safe environment. It does not require direct access to your server to access your QuickBooks files, protecting your server from possible virus attack via direct file transfer.
With QuickBooks Online, you and your staff can access data stored in the cloud at any time. You set the permissions for which staff has full access to all levels of information, while others have access to only the information they need to do their work, keeping other information private.
Key Metrics, (also known as a key performance indicator, or KPI), is a business tool which, by its value, gives a measure of your organization’s overall financial health and performance. A combination of these metrics and our knowledge base provides you with information and advice needed to help you keep your business stable and improve the financial wherewithal of your company.
We will have you send your bills to us via a secure and easy to use website. We will prepare the bills for payment. You will go online and approve only the payments you wish to release. You can choose to hold back payments to vendor(s), until you are ready to approve them for release. It’s completely up to you which bills are released and paid. Bill payment can be scheduled weekly, bi-weekly, monthly, or at whatever frequency your business demands.
Once you approve a bill for payment, all payments are subject to processing times posted in the letter of agreement which outlines restrictions and timing for the modes of payment options available, (check, ACH, credit card), from your business account(s).
A dedicated accountant and supervisor oversee all the work to be completed, with our team of knowledgeable staff. Only senior accountants perform advanced-level accounting and advisory work, so you can have confidence in the high-quality information you’ll receive to manage your business.
It all depends on the scope of services you choose and our level of involvement with your company, (bookkeeping, accounting & tax, advisory). Let’s sit down to talk about you and your business so you can tell us where you think you need help. We’ll explain what we can do to support your passion, based on your needs and budget. Services can always be added as we move further down the road.
Bookkeeping FAQ
Bookkeeping is made up of many categories and sub-categories of services. You choose the ones you need from the categories below. Our Accountant is happy to explore each service with you to help you to choose the services best suited to your business needs.
Bookkeeping:
- Bill Payment
- Invoicing
- Payroll and more!
After recording purchase transactions for a business, the bookkeeper takes primary responsibility for making sure that the bills are paid for both the inventory and the supplies purchased.
We can complete all of your payroll tasks, (time tracking, preparation, and form filing), including calculations for CAFE 125 plans, (including health and supplemental insurances and HSA/FSA accounts), 401K/403B, short & long term disability, Social Security, (FICA), Federal & State income taxes, Medicare, commuter benefits, wage garnishments, child support and more.
We work with payroll vendors, (such as ADP, Paychex, and others), and can submit your payroll for you once granted access to your account.
We can convert your current books to QuickBooks Online. It’s a great system with many benefits. We can perform a clean-up of accounts, merging accounts or eliminating unused accounts, when feasible. We can create or update your chart of accounts and supply a Helpdesk for QuickBooks Online questions.
We can start fresh, setting up a new set of books, (in the cloud), based on your industry and business model.
If your books are a mess, we can get them in proper order. Busy business owners without proper help often fall behind in their bookkeeping. This is nothing new to us and not anything to be embarrassed about. We can help. The information you’ll have after we’re done will be of significant help in running your business and help to avoid risks of additional tax and penalties for unreported or under reported income and payroll.
Advisory FAQ
A CFO service will oversee your current bookkeeping and controller staff to ensure all procedures have a series of checks and balances to strengthen security and present accurate financials. The CFO service also will ensure you are using the correct and most up-to-date financial software to best operate your business.
CFO advisory services provides qualified advice, exploring strategies for strategic planning and operations. We will help you to minimize your tax liability and strengthen your company, supplying the experienced advice you need to make informed business decisions. This takes all guesswork and stress out of the equation.
An outsourced CFO is a finance leader outside of your organization that supplies top-tier finance, business, accounting, and operational advice. An outsourced CFO can be used full-time, part-time, as an interim for the duration of a project or during an unplanned staffing change.
Outsourced CFO services delivers business owners with sound business advice on a range of business matters they may not have the time or resources to obtain. From a finance perspective, the CFO, (due to their experience and resources), identifies potential opportunities you can build upon and reveals risks that could negatively influence profitability, or the very existence of your company.